ASTRANOVA SUPPLY DESK
A difficult medicines requirement. A precise brief.
Describe the supply difficulty, build a multi-product sourcing request or prepare an update request against an existing reference. Download your brief or open an email to review and send it.
This tool creates a brief in your browser. You send it through your email app. It does not reserve stock or place an order. Do not include patient information or confidential documents.
ORDER VISIBILITY · SERVICE DEVELOPMENT
A clear status at each agreed stage.
Our intended order journey distinguishes a request from a confirmed order. Customers with an AstraNova-issued access link can now view their saved orders and fulfilment updates in customer tracking. Authorised staff maintain records in a separate operations workspace.
OPEN CUSTOMER TRACKING ↗- Request received
- Qualification and sourcing review
- Quotation issued
- Order accepted
- Dispatch confirmed
- Delivery and handover recorded
These are proposed journey stages, not the status of your request. Confirmation depends on review, authorisation, agreed terms and actual operational readiness.